Experience Design

Museum of London – Talking Point

The Talking Point Gallery is an opportunity for Museum of London curators, designers, engagement and learning staff to create, test and learn from content ideas which will feed into the development of the new museum site at Smithfield Market in 2025. Museum visitors were invited to test and respond to content,and museum staff were encouraged to push their boundaries in terms of the way content is displayed and interpreted.

Flow worked with staff to identify the aims of the gallery and with volunteers to develop an evaluation toolkit to capture visitors responses in the space. The Hair exhibition combined interaction and experiential moments alongside objects from the collection. The design and interpretation evolved over the course of its run to prototype and test responses to displays and interpretation.

The project culminated in a report and set of recommendations about prototyping spaces and creating experiential galleries.